Privacy Policy

Privacy and Personal Data

Boeren & Kloek highly values the protection of your personal data. When you visit our website, contact us, or use our services, we may process your personal data.

We handle this data carefully and confidentially, and we process personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

In this privacy policy, we explain which personal data we may process, why we do so, how long we retain it, and what rights you have.

What personal data do we process?

We only process personal data that is necessary for our services or that you provide to us yourself.

Depending on how you contact us, this may include:

name;
address and city of residence;
phone number;
email address;
information about your home or installation necessary to process your request;
information you provide yourself in a message, request, or other contact with us;
data necessary for the execution and administration of an assignment.

We do not collect more personal data than is necessary for the purpose for which it is used.

What do we use your personal data for?

We may use your personal data for, among other things:

answering questions and contact requests;
preparing and processing quotes;
planning and executing work;
performing maintenance and service work;
contacting you when necessary for our services;
executing and administering agreements;
invoicing and financial administration;
complying with legal obligations;
securing and improving our website and services.

We do not use your personal data for purposes other than those for which it was collected, unless legally permitted.

Legal basis for processing

We only process personal data when there is a valid legal basis for doing so.

Depending on the situation, this may be because:

the processing is necessary for the performance of a contract or to take steps prior to a contract;
we must comply with a legal obligation;
we have a legitimate interest, for example, for sound business operations or the security of our website;
you have given consent for a specific processing operation.

When processing is based on consent, you can always withdraw this consent.

Retention periods

We do not retain personal data longer than is necessary for the purpose for which it was collected.

Legal retention periods apply to certain data, such as for our financial administration. In that case, we retain this data for as long as legally required.

We do not retain data from general contact requests longer than necessary to handle your question or request, unless an assignment or agreement results from it.

Security of personal data

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, and unwanted modification.

Access to personal data is limited to individuals and parties who need this data to perform their work.

Disclosure to third parties

We do not sell your personal data to third parties.

We only provide personal data to other parties when necessary for our services, for the execution of an agreement, or when we are legally required to do so.

When an external party processes personal data on our behalf, we make agreements regarding the processing and security of this data where necessary.

Cookies and website analysis

Our website exclusively uses functional cookies and limited analytical cookies.

Functional cookies are necessary for the website to function properly. No consent is required for placing these cookies.

We use Google Analytics to collect general visitor statistics. This gives us insight into the use of our website, such as which pages are visited and how visitors use the website. We use this information exclusively to improve our website and services.

Google Analytics is configured to minimize the impact on your privacy as much as possible. We do not use the collected data for personalized advertisements or to track visitors for commercial purposes.

Because the functional and analytical cookies used have little to no impact on your privacy, we do not ask for prior consent.

Website analysis

We may use a statistics service to analyze how our website is used. This allows us to see, for example, which pages are visited and how visitors navigate through the website.

We try to limit the amount of personal data collected as much as possible.

When consent is required for such analytical cookies according to applicable legislation, they will only be placed after you have given your consent.

External websites

Our website may contain links to websites of other organizations or companies.

Boeren & Kloek is not responsible for how these external websites handle personal data. We therefore advise you to consult the privacy policy of any external website you visit.

Your privacy rights

You have various rights regarding your personal data.

You can, among other things, request us to:

access the personal data we process about you;
correct incorrect personal data;
delete personal data when we no longer need it;
restrict the processing of your personal data;
object to certain processing operations;
transfer personal data you have provided to us to yourself or another organization in certain cases;
withdraw previously given consent.

Would you like to exercise one of these rights? Please contact us at info@boerenenkloek.nl.

In principle, we will respond to your request within one month. In special cases, this period may be extended if a request is complex or if multiple requests are made simultaneously.

We may ask you for additional information to establish your identity. We do this to prevent personal data from being provided to or modified by the wrong person.

Filing a complaint

Do you have a complaint about how we handle your personal data? Please contact us first, so that we can look for a solution together.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to this privacy policy

We may adjust this privacy policy when our services, website, or laws and regulations change.

The most current version of the privacy policy is always available on our website.

Boeren & Kloek
Musicalstraat 12
1323 VN Almere
Email: info@boerenenkloek.nl